What our guests say

Nina Melero

Dear friends from Borneo Trails,

My name is Nina Melero, and I am one of your customers. I took the private tour (night tour + dinner + performance) last Saturday, 7th December.

I am writing to give you my feedback.

I think it is important to let you know that you are very lucky to have guides like Walter in your team.

I was very impressed by his work. I live in Singapore since 2014, and I have travelled around the region since then, for work and for holidays, taking many tours with different companies in Southeast Asia. I must say that in all my trips during that period I NEVER had a guide as professional, friendly and knowledgeable as Walter.

I learnt more about Malaysia in the evening talking with him, than I have up to now in all my visits to your country put together. He explained the history of the city, the architecture, the dances, the traditions, the food: everything presented to me with passion and knowledge, coloured with anecdotes, personal views 9and wisdom, I might add). Walter is no doubt a top-class guide, answering all questions with kindness and patience. He was well prepared, sensitive to my interests, and great company. And, on top of that… He could ALSO satisfy my curiosity about the different species of birds that we saw! Historian and birder, multilingual, a real traveller himself. It was a luxury to have such a guide all to myself!

Your company is very, very lucky to have someone like Walter in your staff. Really.

I wouldn’t hesitate to recommend your tours to other friends visiting KK, and I might actually come back myself. My trip was fantastic, and I was very glad that I chose your company for my tour.

Again – please say thank you to Walter on my behalf.


Best regards,

Nina Melero


Sun, 08 Dec, 2019


Hong Jiawei

I had my Kota Kinabalu vacation in October and Humprey was my driver for my Sapi island trip. Although the only time we met was on the car to and from but he was very friendly. He tells us about what food is nice, share with us the cultural in Sabah and recommended us to Mari Mari culutral village if we are keen to understand more.

Once again, thank you Humprey for being so hospitable. Hope to see you again if we are back in Sabah. 

Thank you so much!


Hong Jiawei 

Thu, 28 Nov, 2019


Adela Karlinska

"Mr. Jame Deserved the highest appreciation due to his extraordinary professionalism, knowledge, readiness to help and kindness. The driver was perfect too. Big thanks to Lotus Asia Tours!!!"

Sun, 10 Nov, 2019



The long 6.5 hours winding & imperfect road condition from KK are worth of hassles to visit the Sepilok Orang Utan Rehabilitation Centre. They are so cute and pleasant to watch. Shame we couldn’t see the indoor nursery. Highly recommend if you can. There are places to visit along the way namely Kundasang. You’ll be blown away with the numbers of various fruits that are not available in your local supermarkets.

Sat, 26 Oct, 2019


Kaye / Peter Beazley

Recently we stayed at the Shangri-La's Rasa Ria Resort in Kota Kinabalu and organised a tour to Sandakan with your agent at the resort . This was an excellent tour which was organised with professionalism from the agent , and I would like to make special note of Jame , who was our guide in Sandakan, as he did an EXCELLENT job for us .Thank you

Mon, 07 Oct, 2019


Leanne S

Best way to see Borneo!!

We travelled with Borneo Trails after booking it through travel agent in Australia. Our itinerary was fantastic and took us to all the places we had wanted to see. Everything ran like clockwork and we were always on time and never rushed. The accommodation was clean, comfortable and well situated. The guides were informative and happy to answer questions and go out of their way to help us see things. When I mentioned that I had hoped to see a flowering Rafflesia plant our guide found out where we could see one and took us there even though it wasn't on the itinerary. I was really appreciative. We saw a lot of animals during our time at the Kinabatangan River and we got to visit two war memorials which were very poignant and wonderful to visit. I would throughly recommended travelling with these guys if you want to do a thorough trip of Borneo. The accommodation as mentioned was great, the restaurants they took us to were all lovely and we got to enjoy a lot of local dishes. My only disappointment with the whole tour was that our coach has extremely squeaky suspension which made it hard to hear the commentary if you were sitting at the back of the bus. Do yourselves a favour and book with Borneo Trails.

Fri, 27 Sep, 2019


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Contact Borneo Trails

Borneo Trails Tours And Travel Sdn Bhd
(Company No. 641396-K) (KPL/LN: 3961)

Head Office:
Lot 128, 1st Floor, Wisma Sabah, Jalan Tun Fuad Stephens, 88400 Kota Kinabalu, Sabah, Malaysia

Branch Office:
Lot L1L14, Level 1 (Landside), Kota Kinabalu International Airport, 88740 Kota Kinabalu, Sabah, Malaysia.

Telephone: (60-88) 235900, 245900
Facsimile: (60-88) 247800
E-mail: enquiry@borneotrails.com
Website: www.borneotrails.com

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Unique Tour Operator - Kota Kinabalu, Malaysia 2016

Best M.I.C.E. Agents 2015/16

Customer Favourite Awards 2015 Europcar Kota Kinabalu Airport

Best Local Tour Operator (Domestic) 2014/15

Best Inbound Tour Operator 2011/12

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