What our guests say

Kaye / Peter Beazley

Recently we stayed at the Shangri-La's Rasa Ria Resort in Kota Kinabalu and organised a tour to Sandakan with your agent at the resort . This was an excellent tour which was organised with professionalism from the agent , and I would like to make special note of Jame , who was our guide in Sandakan, as he did an EXCELLENT job for us .Thank you

Mon, 07 Oct, 2019


Leanne S

Best way to see Borneo!!

We travelled with Borneo Trails after booking it through travel agent in Australia. Our itinerary was fantastic and took us to all the places we had wanted to see. Everything ran like clockwork and we were always on time and never rushed. The accommodation was clean, comfortable and well situated. The guides were informative and happy to answer questions and go out of their way to help us see things. When I mentioned that I had hoped to see a flowering Rafflesia plant our guide found out where we could see one and took us there even though it wasn't on the itinerary. I was really appreciative. We saw a lot of animals during our time at the Kinabatangan River and we got to visit two war memorials which were very poignant and wonderful to visit. I would throughly recommended travelling with these guys if you want to do a thorough trip of Borneo. The accommodation as mentioned was great, the restaurants they took us to were all lovely and we got to enjoy a lot of local dishes. My only disappointment with the whole tour was that our coach has extremely squeaky suspension which made it hard to hear the commentary if you were sitting at the back of the bus. Do yourselves a favour and book with Borneo Trails.

Fri, 27 Sep, 2019


United Kingdom

A special thank you to Jamie our tour guide in Borneo for his great knowledge and friendliness. He guided us at for 3 days starting at Sepilok Orangutan Centre to the Bilt river lodge and back to Sandakan.

Mrs Elaine Mahy

Thu, 26 Sep, 2019



I booked a 3 day / 2 night Mt. Kinabalu hiking package with Borneo Trails Tours & Travel as they had a competitive price (not the lowest) and because almost all of the reviews I read about them were positive. I am very happy I chose them. My tour started off with a pickup from my hotel at noon on Day 1. I chose a noon pickup primarily because of my late arrival (after 11 p.m.) to the hotel the night before. I was the only passenger in the transport bus (about an 8 seater). The driver was courteous and friendly, explaining beforehand the upcoming drive and where I would be going. Our first stop, after about a 2 hour drive from Kota Kinabalu through the adjacent hills and mountains, was Mt. Kinabalu Nat'l Park headquarters to register for the following day. There I met the tour rep. Dora, who was very friendly and outgoing. We finished up with all the requirements in about 15 minutes. Then the transport driver took me to the Poring Hot Springs resort, about 30 minutes drive. I arrived to the resort at about 3 p.m. Check-in was fairly quick. The reception was able to pre-arrange my luggage storage for the next day at the Nat'l Park headquarters for fee of 12 RM. Most of the facilities (including pools) at the resort close at 4 p.m. So, I should have taken the earlier transport from KK in order to give a bit more time. Both dinner that night and breakfast for Day 2 were provided at the Rainforest Restaurant at the resort. Both meals were tasty and quite satisfying. On Day 2, a different van picked me and 6 others up at 7:30 a.m. and delivered us to the National Park HQ by 8:45 a.m. There I met Dora again and she provided me with my Park / Hiking ID and bag lunch. There I also me my hike guide. He turned out to be outstanding. Provided me with sound advice and motivation throughout the hike. He also offered to carry my pack up and down the trail for a nominal fee. We departed the Timpohon Gate at 9 a.m. and arrived to Laban Rata rest house at 3 p.m. I found everything about the rest house to be pretty good (food, beds, guests, etc.) I was able to have dinner and managed to get 6 hrs. sleep in time for the 1:30 a.m. wakeup on Day 3. Luckily the weather cooperated and was able to make the 3 hr. hike to the summit. Made the 2 hr. return hike to Laban Rata where I had breakfast and relaxed for an hour. My guide and I departed about 9:30 a.m. for the 6KM hike back down. The rain arrived when we were at 4KM, I was officially soaked through by about 3.5KM. Then we walked down the trail, disguised as a river, back to Timpohon Gate. In all, everything provided by Borneo was per the arranged itinerary and to my satisfaction. I had a memorable experience thanks to their planning and service and I am very grateful. I would strongly recommend this tour and tour company to anyone.

Wed, 26 Jun, 2019



Fantastic Climb (2D1N) & well organised!

We chose Borneo Trails as they were the only company that was able to accept our 2D1N Mt Kinabalu climb on a specific date - about 3 months in advance. Booking was quite straightforward, and paid via iPayment88 in two parts - a deposit followed by remaining. The package included a hotel pick up which took us about 2 hours from the centre of Kota Kinabalu and all of our meals (packaged lunch, dinner, 2am breakfast, 7:30 am breakfast and lunch at the HQ at the end). We had a fantastic climb and thought the Laban Rata was great. Beds really comfy and the food / cafe shop had a great selection to chose from. Big thanks to our guide, Frederic who got us up and down the mountain swiftly!


Fri, 14 Jun, 2019


Fiona and Marti Hughes
United Kingdom

Just wanted to say thanks for an amazing week touring with Borneo Trails with guides Dougie and Brendon and the drivers - you were all fantastic.

Fiona and Marti Hughes

Thu, 13 Jun, 2019


Prev 1 2 ... 19 20 Next
Choose Your Adventure
Opening Hours
  • Monday

    8:30 AM - 5:30 PM

  • Tuesday

    8:30 AM - 5:30 PM

  • Wednesday

    8:30 AM - 5:30 PM

  • Thursday

    8:30 AM - 5:30 PM

  • Friday

    8:30 AM - 5:30 PM

  • Saturday

    8:30 AM - 1:30 PM

  • Sunday


  • Public Holiday


Contact Borneo Trails

Borneo Trails Tours And Travel Sdn Bhd
(Company No. 641396-K) (KPL/LN: 3961)

Head Office:
Lot 128, 1st Floor, Wisma Sabah, Jalan Tun Fuad Stephens, 88400 Kota Kinabalu, Sabah, Malaysia

Branch Office:
Lot L1L14, Level 1 (Landside), Kota Kinabalu International Airport, 88740 Kota Kinabalu, Sabah, Malaysia.

Telephone: (60-88) 235900, 245900
Facsimile: (60-88) 247800
E-mail: enquiry@borneotrails.com
Website: www.borneotrails.com

Follow Us:

Visitor no.

Download Borneo Trails mobile app.

Locate Us

Our Achievements

Unique Tour Operator - Kota Kinabalu, Malaysia 2016

Best M.I.C.E. Agents 2015/16

Customer Favourite Awards 2015 Europcar Kota Kinabalu Airport

Best Local Tour Operator (Domestic) 2014/15

Best Inbound Tour Operator 2011/12

Connect with us

Like Us
Follow Us