Dear Borneo trails,

My husband and me recently travelled to Borneo and stayed for a week between 19/09/2011 and 25/09/2011.

I would like to thank you very much for making our stay so organised and special.

Our whole time in Borneo was co ordinated by yourselves and ran perfectly without any fault or delay.

All the drivers that met us at Kota Kinabalu and Sandakan airports and the hotel were waiting for us and welcomed us. They were all very smart and displayed company identification. The small vans were clean and all had water available for us. They were all very polite and informative. I cannot recall all the names, sorry, but they were all a credit to your company and made our transfers stress free.

Also we were kept informed of departure and pick up times by letters that arrived at our hotels which also added to a stress free holiday for us.

We went on a trip into the rainforest, caves, turtle island and Sepilok. Our guide for the whole trip was Salam.

We both learnt more about Borneo from Salam than any book or internet could ever teach us. He discussed with us the inforstructure, politics, daily life, all the wildlife and so much more. Nothing was too much trouble for him and no question went unanswered. He is a genius. He even took pictures of us at various locations that came out perpectly!

So Borneo trails I cannot thank you enough for making our trip just so wonderful. Again, I say, your staff are a credit to you.

We booked this whole holiday through a large successful tour company here at home. I am forwarding this email to them as well so that they continue to book you for their customers.

With my thanks and kind regards.

Caroline Rogers.

Dear Yunus

Thank you very much for organizing the trip. I enjoyed the trip very much. From beginning to the end everything was flawless and went smoothly.

Transportation was all on time, the tour guides were very friendly and had very good knowledge of the history. All the other guest in the tour group were very impressed with the tour guides and mentioned how knowledgeable and sincere the guides were.

The van in good condition, seat belts all working, air con good, smelled good in the van too!

Again, thank you for organizing the trip on last minuet request. I greatly appreciate your thoughtfulness and follow-up.

Kind regards

Anna Rhee
Director of Rooms

Hi the tour was really gud. Both the driver and especially the guide Zul were really excellent. Because we only saw one oran utan at Sepilog they agreed for us to back & pay again if course to them before we flew back. This time they were 7 including babies. The river cruise and the Borneo Lodge place were also excellent. All in all it was a very good trip.

Thank you very much fir your help. Today it's off to Penang to Shangri las Golden Sands hope the trip organiser is as good as you.

We just got some feed back from the clients and they were very happy with the program and services. They had only good things to say about the guide Herman & the driver Ayron who were 'Super'

I also thank you Bernadette for all your work and patience it is always a pleasure to work with people such as yourself who make our work so much easier & enjoyable.

Wishing you a great weekend & hope to send over many more clients.

We just got some feed back from the clients and they were very happy with the program and services. They had only good things to say about the guide Herman & the driver Ayron who were 'Super'

I also thank you Bernadette for all your work and patience it is always a pleasure to work with people such as yourself who make our work so much easier & enjoyable.

Wishing you a great weekend & hope to send over many more clients.

Please thank Abdul Salam Lasaing and his driver for a wonderful day. They took us to see the proboscis monkeys and then on to Sepilok to see the orang-utans. Abdul was incredibly helpful and informative, and his driver was without doubt the safest we had throughout our holiday in Sabah! When we mentioned we were interested in seeing the memorial in Sandakan they happily took us there, although they could have just taken us to the airport and gone home early! We had a fantastic day and are very grateful to the two of them.