Testimonials

What our guests say

Pia Nielsen
Denmark

 To Jame Bin Marajan

We cant find You on Facebook, so now we have to try this way, We promised to write when we where home in DK save-this we are now ( for a week). We had the most wonderful time in Borneo and the time in the jungle with You where special&.for our young people Alberte an Mads as well. We still have to send You something-do we do so to the adress on the card? Hope You are ok:) and again : You made a difference to our journey! Lost of greetings from Jette Nielsen / Pia Rieffesthal Jensen (on FB) and the rest of our family

Thu, 01 May, 2014

 

Suraya Zakaria
Malaysia

Husband and I are extremely happy & satisfied with all of Borneo Trails' team member who dealt with us. We took their Mt. Kinabalu climbing 3D2N package @ MATTA Fair 03/2013 @ KL. I've already recommended you guys to my friends and relatives. <3

 

Mon, 14 Apr, 2014

 

Khong Woon Shin
Singapore

Greetings to Encik Yunus,

First of all, I would like to let you know that I have made it to the Low's Peak of Mount Kinabalu on the 16th Mar 2014. And I did not achieve it without you, your fellow colleagues and the designated guide's help.

Esther have been liaising with me and promptly filling me in during her working and off-duty hours. She even communicated with me via whatapps today to see how am I doing after a few days of rest. I am happy to have her co-ordinate this trip for me. Please convey my appreciation to her. Thank you.

Both of your drivers deserved a pat on the shoulder too. They are punctual, humble and courteous. They taken good care of me during the travel journey to and back from the park. Their experience, local culture knowledge are vast and able to provide advises and information from time to time. Kudo to them.

Last but not least, I am not able to communicate with Ms. Rosalia Biteh since we bid farewell with each other and I am suppose to send her some photos taken together during the trip via electronic mail. Therefore, I would like to request for your assistance to channel my appreciation to her via the Kinabalu Park management team. I have learnt a lot from her during our climb, we communicated and she have guided me well. All do and don't are duly noted with reasons and disciplinary procedures in the climb process are clearly mentioned for my personal safety in mind. She knows the importance of communication between the guide and climber(s) which will surely allow us to manage our expectation accordingly.

I learnt that there are only a handful female guides out of a group of 300plus guides in the park and she have been a guide since she left school at the age of 19. This is her seventh year into her guide service with the park. She is surely a valuable asset to the park and to us all. She possess many positive qualities as a person and not to mentioned as a Guide. She have a very good & strong relationship with her fellow colleagues at all ranks - Guides, Guide-Porters and porters as I never see her fail to greet them all. And of course, she is the one who ensured me to enjoy the climb especially the last leg from Sayat Sayat (it was raining and windy hill). Her strong will kept me going and I cant thank her enough for that. It is this reason why I am writing in to thank her, Kinabalu Park and Borneo Trails for this enjoyable climb.

Thanks again Encik Yunus for your time and attention.

Regards,

Khong Woon Shin.

Sun, 23 Mar, 2014

 

Tracey Bird
United States

Hi there,

We just wanted to say a big thank you to all the staff at Borneo Trails for making our trip to Sabah really special. Our stay at the Borneo Nature Lodge was very enjoyable and the food was great. But our guide Jame made the whole thing worthwhile. His knowledge and expertise in spotting animals and birds was amazing, and his overall enthusiasm was fantastic (and infectious). We were very lucky to have him to ourselves for two days of our three day trip.

Thanks for looking after us, Jame. The early morning river trip through the mists to the oxbow lake is one we won't forget. It was very beautiful. Watching the croc swimming up stream next to the boat and that grey headed fish eagle come swooping out of the mist were magical experiences. But nothing topped seeing the mother and baby Orang-Utan in the wild.

Thanks again to everyone for your efficient, friendly, knowledgeable, professional service.

We will be recommending a visit to Sabah and Borneo Trails to all our friends.

Kind regards

Tracey and Alan Bird

Wed, 12 Mar, 2014

 

John & Val Howey
United Kingdom

 We would like to thank you for making our holiday totally wonderful, transfers all on time and comfortable. Our guides were superb, Geoffrey in Kota Kinabalu/ Porung and especially Rosli who helped us to see 5 orangutans and pygmy elephants . Thank you

 

Mon, 17 Feb, 2014

 

Mark Lange
Denmark

Dear Dan,

It has been a great pleasure visiting your lodge.

After approx. 2,5 hours driving in a car, then 5 min. in a boat  we were welcomed by you all, especially the juice and a hot wet cloth. The lunch was served in a nice dining room with air condition  a very nice and tasty lunch according to Scandinavian customs. On the whole lodge the atmosphere was very calm and nice, so we really got the feeling that we were in the middle of the rainforest. The whole staff was very professional, smiley and kind during the whole stay. The apartments were nice and clean, and it was very nice to enter an ice cold room after spending a long day in the rainforest. It was a nice experience to wear the sarongs at every dinner  it brought in a good atmosphere for the Borneo tradition among us guests.

The main reason for staying at Borneo Nature Lodge was for us the Kinabatangan River Safaris. The professional guiding and sailing from your team was for us excellent, we were never feeling unsafe at any time at all even though we were very close to the wild animals (elephants and crocodile).

Especially we would like to point out our guide Jame Bin Marjan from Borneo Trails. He knowledge about nature, animals and history is huge  his interest for photographing was also excellent and inspiring, as due to his interest we came very close to the wild animals. Im also a photographer and I know the true feeling of taking good pictures  and James pleasure of showing us his pictures while we were sailing.

For sure we will return and we will recommend your lodge to all our friends and relatives.

Best regards Ulla Ebsen & Mark Lange Mark is a member of Danish Travel Writers Association as photographer.

Sun, 09 Feb, 2014

 

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Opening Hours
  • Monday

    8:30 AM - 5:30 PM

  • Tuesday

    8:30 AM - 5:30 PM

  • Wednesday

    8:30 AM - 5:30 PM

  • Thursday

    8:30 AM - 5:30 PM

  • Friday

    8:30 AM - 5:30 PM

  • Saturday

    8:30 AM - 1:30 PM

  • Sunday

    Closed

  • Public Holiday

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Contact Borneo Trails

Borneo Trails Tours And Travel Sdn Bhd
(Company No. 641396-K) (KPL/LN: 3961)

Head Office:
Lot 128, 1st Floor, Wisma Sabah, Jalan Tun Fuad Stephens, 88400 Kota Kinabalu, Sabah, Malaysia

Branch Office:
Lot L1L14, Level 1 (Landside), Kota Kinabalu International Airport, 88740 Kota Kinabalu, Sabah, Malaysia.

Telephone: +6 088 235 900, 245 900, 277 900
WhatsApp: +6 013 870 3285
E-mail: [email protected]
Website: www.borneotrails.com

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Our Achievements

Unique Tour Operator - Kota Kinabalu, Malaysia 2016

Best M.I.C.E. Agents 2015/16

Customer Favourite Awards 2015 Europcar Kota Kinabalu Airport

Best Local Tour Operator (Domestic) 2014/15

Best Inbound Tour Operator 2011/12


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