Dear friends from Borneo Trails,
My name is Nina Melero, and I am one of your customers. I took the private tour (night tour + dinner + performance) last Saturday, 7th December.
I am writing to give you my feedback.
I think it is important to let you know that you are very lucky to have guides like Walter in your team.
I was very impressed by his work. I live in Singapore since 2014, and I have travelled around the region since then, for work and for holidays, taking many tours with different companies in Southeast Asia. I must say that in all my trips during that period I NEVER had a guide as professional, friendly and knowledgeable as Walter.
I learnt more about Malaysia in the evening talking with him, than I have up to now in all my visits to your country put together. He explained the history of the city, the architecture, the dances, the traditions, the food: everything presented to me with passion and knowledge, coloured with anecdotes, personal views 9and wisdom, I might add). Walter is no doubt a top-class guide, answering all questions with kindness and patience. He was well prepared, sensitive to my interests, and great company. And, on top of that… He could ALSO satisfy my curiosity about the different species of birds that we saw! Historian and birder, multilingual, a real traveller himself. It was a luxury to have such a guide all to myself!
Your company is very, very lucky to have someone like Walter in your staff. Really.
I wouldn’t hesitate to recommend your tours to other friends visiting KK, and I might actually come back myself. My trip was fantastic, and I was very glad that I chose your company for my tour.
Again – please say thank you to Walter on my behalf.
Best regards,
Nina Melero