Hi Mia and Bernadette,
My 2 sisters and I have just returned from a Trip A Deal holiday to Borneo which was organised by Trip a Deal and Borneo Trails and I just wanted to let you know how wonderful the whole experience was!
Right from day 1, I was so impressed with the professionalism and excellent service we received, which continued throughout the 2 weeks.
Luckily, we only had 12 in the group which was such a perfect number and we all got on so well.
The driver Patra, the guides Roland and Jame were exceptional. They certainly made our holiday so memorable and rewarding. Their knowledge and information they shared with us was brilliant and so informative and by the end of our time, we felt they were a part of our family. Also Jame and Roland were so considerate and aware of passengers' needs and limitations.
I was amazed how diverse all the activities were….snorkelling, steam train, cultural centre, jungle trekking, canopy walks, city tours, wildlife experiences ….the list goes on and every single one was fun and fulfilling.
The food was exceptional and top quality and so much of it. Every place also catered superbly for my sister’s issues with certain foods and always provided her with a special meal.
I certainly appreciated also that you, Bernadette took on board my suggestion of changing the bus travel in Kota Kinabalu (providing 2 mini buses, rather than back tracking with the 1 bus) because the location of the 2 hotels were so far apart.
So, without a doubt, I would recommend highly this trip and will spread the word to all and hopefully, more people will want to discover the beauty and wonders of Sabah, like we did.
Thank you very much
Kind regards
Lyn Melrose
Sat, 18 Mar, 2017